What Information We Collect and Why
When you open an account with us, we collect the details you provide at registration — your name, contact number, email address and, where relevant, your payment wallet identifier for JazzCash, Easypaisa or Raast. We collect this to process your deposits and withdrawals, verify your account
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and communicate with you about transactions. We also gather session data automatically: pages visited, device type, browser and IP address. This helps us keep the lobby running correctly on your mobile and flag unusual access patterns early. We do not sell your personal data to third
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parties. Payment details entered during a JazzCash or Easypaisa transaction are handled through encrypted channels and are not stored on our servers in full form. Withdrawal requests via Raast require account verification, and the data used in that process is retained only for the period required
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by applicable law. Where local law or eligible-region rules govern data retention and processing, those requirements take precedence. If you have questions about any specific data point we hold, our support team can respond to written requests.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.